I don't really think it is that expensive to renew based on our usage. The Basic renewal price I got over the phone was more than even my "discounted" renewal price online (so shocker there). So here's the kicker.I was given a renewal price to stay with Basic or to go up to Pro, and honestly, both were pretty reasonable. They had me on the right tier for 101 - 250 computers and didn't really try to upsell me on going from Basic to Pro. They analyze your usage and try to help you make a decision on which version of Central to pick, which I found pretty helpful. They put more development into the product for newer features, etc. They told me how they did away with the mix of LMI Pro and LMI Free clients and let Central dictate what features are unlocked for all clients. ![]() There's one LMI client, and based on your version of Central, the client software features get unlocked automatically (no separate installer). They told me about the changes made to LogMeIn Central and how they have now split it into 3 different products - Basic, Pro, and Premium. I called to ask a question about our renewal price and why it was more than triple what we paid to renew in 2013. We have about 180 servers / pcs with LMI installed that we manage (and even some on which it is not installed yet). I just want to share a conversation I had with someone there yesterday afternoon. ![]() This thread is not really about that particular instance, nor is it meant to bash LogMeIn. I know in the not so distant past there was a large following who dropped LogMeIn because of pricing and the communication thereof.
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